An IT-based quality audit and improvement tool has been rolled out across NHS Scotland Audiology Services as part of a nationwide improvement process.

An IT-based quality audit and improvement tool has been rolled out across NHS Scotland Audiology Services as part of a nationwide improvement process.
The appointment management and electronic patient record (EPR) system, Tiara9, has entered the final stage of the e-Referrals (e-RS) / Choose & Book certification process, and gone live as a ‘First of Type’ site at Frimley Park Hospital.
“By moving to ELMS2 and a shared database, we are able to truly operate as one organisation. It also sets us up for future growth as we can easily add sites as new contracts come on board. Even if we do experience any hiccups, we have direct access to Ethitec’s developers, enabling us to resolve most issues on the same day.”
“Thank you all for the superb support you’ve given me since I started this post. You are definitely the most most helpful and friendly supplier of IT software that I have ever worked with and also the most patient!”
“Through ELMS2, we can promptly respond to changing service demands and maintain a high standard of care and service provision for our clients.”