The market leading solution for Equipment Services
As you would expect, after so many years of continual development and use in the community equipment arena, ELMS2 offers comprehensive integrated, modular facilities to manage clients, stock, referrals, waiting lists, journeys, purchasing, servicing, faults, parts and repairs. Available as either a locally installed or cloud based solution, ELMS2’s wealth of functionality helps you get your equipment back on time, eliminate duplicate referrals and journeys, and optimise van loads and driver technician workloads.
ELMS2 is proven and in use throughout the UK and beyond, remaining true to its original design concepts:
Keep track of your equipment,
and make sure it comes back!
Provide all relevant Legislative and Performance Indicator information as a by-product of normal use
What can ELMS2 do for CES?
A history of all activity and contact with a client or an identifiable item of equipment is maintained, and deliveries, collection, services, visits, and repairs are scheduled using closely integrated functionality. Stock and parts are tracked against multiple locations, and budget and asset information is recorded and accessible in real-time.
In addition, ELMS2 provides comprehensive functionality to assist with asset management, providing all necessary financial and budgetary information relating to the value (both current and historical) of equipment, depreciated as required. This allows you to monitor ordering patterns by combinations of referrer, budget holder, base, and referrer category.
Comprehensive support for mobile computing and the use of barcoding is offered throughout the system. This allows drivers and technicians who go out into the community to use handheld devices to record delivery status information, and details of on-site services, at the point of contact with the client. For the many external referrers who wish to order equipment from the CES, ELMS2 allows them to place orders directly in to the system via a responsive browser interface that is as easy to use as the popular ‘home shopping’ systems. The module has been designed to be very intuitive, using logical workflows, which helps minimise training overheads.
ELMS2 can automatically email external users directly when a delivery is successfully completed or is unable to take place (e.g. if the client was not at home). This can significantly reduce the load on the service imposed by referrers phoning to query whether a client has received a delivery.
Ethitec are a truly independent software house dedicated to meeting the information needs of all CES through the provision of ELMS2. We are a commercial member of the National Association of Equipment Providers.
Key Functionality for Community Equipment Services (CES)
Client & Orders
• Demographics | • Multiple Addresses with Address History | • Property Types (with restrictions) |
• Soundex Searching | • Multiple System Aliases | • Referrer and GP Details |
• Online / Mobile Ordering for Prescribers | • Complete Order History | • Online Authorisation Processes |
• Short & Long Term Loans | • Special Orders | • Service Orders |
• Repeat Orders (Cyclical / Call-Back) | • Immediate Issue for Satellite Stores | • Prescriptions / Retail Model |
Finance
• Budget Holders | • Asset Management & Depreciation | • Costs & Commitments |
• Budget Debits & Refunds | • Sales and Hires | • Expenditure by Referrer |
• Purchasing | • Invoicing | • Vouchers |
Stock
• Real-time Stock Management | • Multiple Stores | • Waiting List Management |
• Service & Repair Histories | • Fault Reporting | • Parts Management |
• Adaptations | • Product Recalls | • Catalogue Management |
• Integral Barcoding (inc. 1D/2D/GS1/QR) | • Picking and Loading | • Controlled 3rd Party Contractor Access |
• Mandatory and Forbidden pairings, and alternative items | • Access to a Virtual “swapshop” with other ELMS2 users |
Journeys
• Live Distribution & Collection Planning | • Service, Repair, & Visit Scheduling | • ELMS2app for Driver/Technicians |
• Integration with Satellite Navigation | • Optimise Van & Work Loads | • Optimise Routing |
• Eliminate Duplicate Journeys | • Transfers | • 2 Man/Special/Urgent |
• Interactive journey maps | • GPS tracking | • ETA Information |
• Client Alerts | • Vehicle Inspections |
Reporting
• Management Reporting | • Performance Indicators | • Operational Reporting |
• Ad-Hoc Reporting | • Batch / Automated Reporting | • Export Data in Multiple Formats |
• Dashboards |
Other System Features
• Letters & Mailshots | • System Events | • Prescriber Surveys |
• eLearning Functionality | • Equipment Review / Feedback | • News Pages |
• Comprehensive Audit Trail | • Security & Access Profiles | • Local Style Sheets |
• Data Retention Functionality | • User Defined Forms, Screens, and Fields | • GDPR Compliance |
• Automated Emails and SMS Messages to Clients, Prescribers, Management, and Users | • 3rd Party System Interfaces (NHS eRS / LLPG/ Addressing/ Finance/ NHS PDS etc) | • Import Documents / Images from Attached Devices and the ELMS2app |
Client & Orders
• Demographics
• Multiple Addresses with Address History
• Property Types (with restrictions)
• Soundex Searching
• Multiple System Aliases
• Referrer and GP Details
• Online / Mobile Ordering for Prescribers
• Complete Order History
• Online Authorisation Processes
• Short & Long Term Loans
• Special Orders
• Service Orders
• Repeat Orders (Cyclical / Call-Back)
• Immediate Issue for Satellite Stores
• Prescriptions / Retail Model
Finance
• Budget Holders
• Asset Management & Depreciation
• Costs & Commitments
• Budget Debits & Refunds
• Sales and Hires
• Expenditure by Referrer
• Purchasing
• Invoicing
• Vouchers
Stock
• Real-time Stock Management
• Integral Barcoding, including 1D / 2D / GS1 / QR
• Multiple Stores
• Waiting List Management
• Service & Repair Histories
• Fault Reporting
• Parts Management
• Adaptations
• Product Recalls
• Catalogue Management
• Access to a Virtual “swapshop” with other ELMS2 users
• Picking and Loading
• Mandatory and Forbidden pairings, and alternative items
• Controlled 3rd Party Contractor Access
Journeys
• Live Distribution & Collection Planning
• Service, Repair, & Visit Scheduling
• ELMS2app for Driver/Technicians
• Integration with Satellite Navigation
• Optimise Van & Work Loads
• Optimise Routing
• Eliminate Duplicate Journeys
• Transfers
• 2 Man/Special/Urgent
• Interactive journey maps
• GPS tracking
• ETA Information
• Client Alerts
• Vehicle Inspections
Reporting
• Management Reporting
• Performance Indicators
• Operational Reporting
• Ad-Hoc Reporting
• Batch / Automated Reporting
• Export Data in Multiple Formats
• Dashboards
Other System Features
• Letters & Mailshots
• Automated Emails and SMS Messages to Clients, Prescribers, Management, and Users
• System Events
• Prescriber Surveys
• eLearning Functionality
• News Pages
• Equipment Review / Feedback
• User Defined Forms, Screens, and Fields,
• Comprehensive Audit Trail
• Security & Access Profiles
• 3rd Party System Interfaces (NHS eRS / LLPG/ Addressing/ Finance/ NHS PDS etc)
• Import Documents / Images from Attached Devices and the ELMS2app
• Local Style Sheets
• Data Retention / GDPR compliance
Interested in ELMS2 for Wheelchair Services?
Our ELMS2 for Wheelchairs page outlines additional functionality relating to Referrals, Appointments, and Assessment etc...