News

ISO 9001 – We’ve passed with flying colours… again!

Posted by Steve Healey on Tue 29^th November 2022

Ethitec’s Quality Management System (QMS) has been evaluated once again by accreditation body SGS UK and we have been successfully re-certified. Our ISO 9001:2015 certification demonstrates our ability to consistently meet and exceed the expectations of our customers. To assess this, SGS UK operates a system of continuous certification and, as part of this programme, it undertakes a more in-depth triennial recertification visit to Ethitec to review all aspects of our Quality Management System.

This internationally recognised standard confirms that we have the quality management processes and procedures in place to ensure the work we undertake on your behalf is performed to the highest standard and that our organisation is, top to bottom, committed to the delivery of high-quality products and services.

Supporting our aims and objectives, our QMS is based on seven quality management principles that define the way we operate to meet the requirements of our customers and stakeholders:

Customer focus
Leadership
Engagement of people
Process approach
Improvement
Evidence-based decision making
Relationship management

Having held the standard for a number of years, we are now used to the demanding audits that not only confirm our continued commitment to meeting the standards of the regulating body, but also review, assess and make recommendations for improvements in the way that we work.

So, we are justly proud to announce that, once again, we’ve passed with flying colours!

Ethitec named as a supplier on Crown Commercial Service’s (CCS) G-Cloud 13 framework

Posted by Steve Healey on Thu 17^th November 2022

Ethitec are delighted to announce that we have been named as a supplier on Crown Commercial Service’s (CCS) G-Cloud 13 framework (within the framework’s ‘Cloud Software’ Lot).

Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2021/22, CCS helped the public sector to achieve commercial benefits equal to £2.8 billion - supporting world-class public services that offer best value for taxpayers.

G-Cloud 13 is the latest iteration of a government procurement framework that enables public sector bodies in the UK to quickly and easily procure cloud based software and services.

Both Ethitec’s ELMS2 (Equipment Loans Management for Community Equipment and Wheelchair Services) and Tiara9 (Clinical Patient Administration System) cloud based systems can now be procured through this framework. Please contact Ethitec for further details, or alternatively refer to the online Public Procurement Gateway.

Bury Council ICES has this week gone Live on ELMS2

Posted by Steve Healey on Wed 2^nd February 2022

Ethitec are delighted to announce that the Bury Council Integrated Community Equipment Service (ICES) has this week gone live on the company’s ELMS2 system.

Bury Council ICES provides a key service to the people of Bury, Prestwich, Radcliffe, Ramsbottom, Tottington and Whitefield to support independent living, timely hospital discharge, and hospital admission avoidance. Encompassing administration, procurement, delivery, collection, decontamination, maintenance, repair and storage facilities from their new premises on the Bridge Trading Estate in Bury, equipment or adaptations are issued to help with the following:

Mobility
Moving and handling
Bathing
Showering
Using the toilet
Access (e.g. ramps, stair lifts, lifts)
Pressure relieving
Sleeping/ getting into bed

Ethitec’s ELMS2 system is a powerful and comprehensive software solution supporting the efficient management of Community Equipment Services, Wheelchair Services, and other areas of NHS and Social Care supplies provision. The system provides integrated functionality to manage the end-to-end workflows of such services across the UK.

Prior to the service going live on ELMS2, Ethitec also provided a range of professional services to the Council, including data migration, training, consultancy, and handholding work, together with ongoing support and system hosting.

Ethitec look forward to working closely with the Council, and welcoming them in to the company’s active ELMS2 User Group community.

Aberdeenshire Joint Equipment Service now Live on ELMS2

Posted by Steve Healey on Wed 17^th November 2021

After a busy few weeks of activity on both sides of the border, Ethitec are pleased to announce that the Aberdeenshire Joint Equipment Service (JES) has just gone live on the company’s ELMS2 system.

Centred in Inverurie, with a number of fixed and mobile satellite stores located throughout Aberdeenshire, the JES is a community equipment service funded by Aberdeenshire Health and Social Care partnership providing home equipment needs for Aberdeenshire residents. Aberdeenshire currently has a population of circa 250,000 with approximately 100,000 domestic properties.

ELMS2 is a leading software solution that is widely used across the UK, supporting the efficient management of Community Equipment Services, Wheelchair Services, and other areas of NHS and Social Care supplies provision. The system provides comprehensive functionality to manage the equipment stocking, ordering, distribution, maintenance, and recycling processes at the JES. To aid the rollout of the new system, Ethitec also provided a range of professional services, including data migration, training, consultancy, and handholding work, together with ongoing support and hosting.

Ethitec were initially tasked with getting the core system up and running in a short timeframe of just a few weeks in order to ensure continuity with the imminent expiry of the Council’s existing system contract looming. As the dust settles on the ELMS2 go-live, the JES and Ethitec will now be tackling a roadmap of further process improvements, functionality launches and system integration tasks over the coming weeks.

Newcastle City Loan Equipment Service to use ELMS2

Posted by Steve Healey on Tue 16^th March 2021

Ethitec are excited to report more success for ELMS2 in the North East of England with the news that the Newcastle upon Tyne Hospital NHS Foundation Trust has commissioned their ELMS2 system to manage the activities of their Community Equipment Service.

Newcastle City Loan Equipment Service (NCLES) provides equipment to support adults and children with their daily living and nursing needs in their own homes. Based at the Geoffrey Rhodes Centre in Byker, the Service installs, maintains, repairs, decontaminates and recycles a wide range of equipment to increase the safety and independence of Newcastle residents in their home environments.

The ELMS2 system commissioned by the Trust will provide NCLES with a comprehensive set of easy to use software functions specifically designed to manage the administrative, warehousing, servicing, and distribution activities of the Service. Ethitec will also be providing a set of technical, training, and consultancy services to help ensure a successful transition over to ELMS2, together with secure, high-performance cloud hosting.

Mike Weatherall, Operations Manager at Ethitec, said: “The North East continues to be a particularly successful area for us, and we’re obviously delighted that NCLES have joined the other ELMS2 customers that we have in the region. We’re looking forward to welcoming the team at the Geoffrey Rhodes Centre in to our ELMS2 user community, and to helping them establish some rapid benefits from their investment in our proven solution.”