Privacy Policy

Ethical Technology Ltd t/a Ethitec (“Ethitec, “We”, “Us”, “Our”) collect Data in order to provide products and services to Our business customers (“You”, “Your”). During these business relationships there may be instances where Personal Data is shared with Us, for example a name and telephone number when contacting Us via Our website. This Policy details how We handle Personal Data, as defined in the EU General Data Protection Regulation (“GDPR”), and the steps We take to ensure compliance with Data protection legislation.

The following terms shall have definitions as set out in GDPR:
Personal Data, Processing, Restriction of Processing, Profiling, Data Controller, Data processor, Third Party, Consent, Supervisory Authority.

Ethitec will be the Controller of the information You share with Us. Below are Our contact details:

Ethical Technology Ltd
37 Millstone Lane
United Kingdom
+44 (0)116 247 0806

We have an appointed Data Compliance Officer, who You can contact if You have any queries relating to Our Privacy Policy, Processing activities, Your rights, or Data Protection:

Data Compliance Officer: Warren Allen

This Privacy Policy sets out to give You detailed information on when and why We collect Your information, how We use it, how We keep it secure, and how long We keep it for. Please take a moment to review it as it provides insight into what choices and/or rights You have about the information We may ask You for.

This Privacy Notice covers only Personal Data shared with Us by Our business customers for Our operational purposes.

This Policy does not cover sets of Data supplied to Us by business customers for system implementations, migrations, or other purposes. These activities will each be covered by a separate Data Processing Agreement and/or Software Licence and Agreement.

Information We collect
We may collect Personal Data from You for one or more of the following purposes:

- To respond to a query You have raised with Us,
- To provide Software Support, Training, and related services,
- To supply physical goods that You have ordered from Us,
- To keep You updated with information that You have requested from Us or that We think may be relevant to You.

In each case a valid Purpose and Legal Basis will be established and the Data collected will be kept to what is necessary to achieve the Purpose.

Your Personal Data may be shared internally between departments, where necessary, to achieve the Purpose.

In some instances, where absolutely necessary, We may share Your Personal Data with a third party or supplier. For example:

Sharing Your name and business address with a supplier or courier to allow them to deliver goods. With a product manufacturer to enable them to contact You regarding an ongoing issue, to arrange repairs, replacements, or returns.

We will not share Your Data for any reason that does not reasonably align with the intended purpose of the Data.

We will never sell Your Personal Data.

Data Security
Ethitec maintains and adheres to a robust Information Security Framework which covers key areas such as Data Protection and Security.

We are Cyber Essentials Plus Accredited.

We believe We have Appropriate Security Controls and Technical Measures in place to protect personal and commercial Data.

Data and Information Security is a key principle of what We do, and Data Protection by Design and Default is at the core of the organisation.

Transfers to third countries or international organisations
We will not transfer Your information to countries outside of the European Economic Area (“EEA”) except where absolutely necessary.

Where a necessity arises We will ensure that, in accordance with Article 45 and Article 46 of GDPR, an appropriate legitimising mechanism is in place, whether that be on the basis of an adequacy decision or appropriate safeguards.

Data Subject Rights
Under GDPR, as a Data Subject, You have a selection of Rights. If You believe that We process any of Your Personal Data and would like to exercise any of these rights please contact Our Data Compliance Officer. You may be asked to provide ID to verity Your identity.

Right of Access
You may request a copy of the Personal Data We hold about You free of charge. This Data will include the purpose and legal basis of the Processing, an outline of the categories and Personal Data, parties that have or may have received Your Data, where We obtained the Data (if known), and how long We intend to retain the Data.

Right to be Informed
We are obliged to provide clear, honest, and transparent information about Our Data Processing activities. We do this through or Privacy Notice and any other related communications We may send You.

Right to Rectification
Should You believe that We hold inaccurate, incomplete, or out of date personal information about You, You may exercise Your Right to Rectification to have this Data amended. This right can be used in conjunction with Your Right to Restrict Processing to ensure the Data isn’t used until it has been corrected.

Right to Restrict Processing
You may be able to ask Us to stop Processing Your Personal Data. In these cases We will retain the Data but will not actively process any further. This is an alternative to the Right to Erasure and may be exercise if any of the following applies:

- You contest the accuracy of the Personal Data We hold.
- We no longer need to process the Data but are required to keep a copy for legal reasons.
- Processing of the Data is unlawful.
- The Right to Object has been exercised, so Processing will be restricted until a decision has been reached.

Right to Erasure (“Right to be Forgotten”)
If there is no longer a Legal Basis or Purpose for Processing the Personal Data You may request that We delete it. This includes Data that may have been processed unlawfully. We will take all reasonable steps to ensure Your Data is erased.

Right to Object
You have the right to object to Us Processing Your Data where:

- Processing is based on legitimate interest,
- Processing is for the purpose of direct marketing,
- Processing is for the purposes of scientific or historic research, or
- Processing involved automated decision making and/or profiling.

Right to Data Portability
In some instances You may be entitled to request that Your Personal Data be transferred to another controller or processor, in a commonly used and machine-readable format. These instances include where the original Processing was on the basis of Consent or the Processing is done by automated means.

Should You wish to make or discuss a complaint please contact Our Data Protection Officer in the first instance. They will hear Your complaint and do their best to resolve it to Your satisfaction. Your complaint will be treated in a confidential manner.

Should You feel that the handling or outcome of Your complaint is unsatisfactory You are entitled to escalate the issue to the European Supervisory Authority. In the United Kingdom this authority is the Information Commissioner’s Office (ICO). You can find the ICO’s contact information at

Automated Decision Making
We do not collect or use Data for any form of automated decision making, behavioural analysis, or profiling.


We reserve the right to update and amend this Policy at any time.


Cookie Policy

In compliance with EU cookie legislation, this page serves to inform visitors of cookies used on this website.

What is a cookie?
A cookie is a small amount of data that is sent from a website to your computer or mobile phone's Internet browser. It is stored on your device's hard drive and is used by websites to track online behaviour. Unless you have programmed your computer to reject cookies, websites have been using cookies to enhance your online experience for years.

How we use cookies
We use cookies to gain a better understanding of our customers and their needs so we can improve their online experience with us. This applies to all visitors to our website, regardless of where in the world they live.

In order to comply with EU regulations, users now have the option of accepting our cookies. Although you will still be able to access most of our content without cookies, your visit to our site would benefit from the additional functionality that cookies will provide.

Whenever a person visits this web site we collect basic information about their behaviour on our site. This includes things like what pages have been visited and how they found our website. The information we gather for these purposes does not identify anyone and we make no attempt to find out who has been to our site.

What we do gain from this information is a better understanding of what people are interested in on our website and how we can improve their experience on it.

To access this information, we use the following cookies:

Google Analytics: This cookie allows us to gain a better understanding of how visitors use our site, what content they are interested in, and how they found us. The information we get from Google Analytics is anonymous and for the most part comes in the form of statistics.

Cookie Acceptance: This cookie monitors whether or not you have accepted cookies on our site.

People who use our online services
For convenience, we do have an online contact form that allows people to enquire about our services. This information is sent to us via email and is not stored on our site through cookies. We will not give your contact information to any other organisation unless legally obliged to do so.

Managing your cookies
The links below will take you to the web browser’s help page where you can manage your cookies:

Internet Explorer


Google Chrome



Safari iOS



Windows Phone

To manage your Google Analytics cookies, you can visit the Google Analytics help page, however please keep in mind that information we obtain from Google Analytics goes towards improving the user experience on our site.