Ethitec’s Quality Management System (QMS) has been evaluated once again by accreditation body SGS UK and we have been successfully re-certified. Our ISO 9001:2015 certification demonstrates our ability to consistently meet and exceed the expectations of our customers. To assess this, SGS UK operates a system of continuous certification and, as part of this programme, it undertakes a more in-depth triennial recertification visit to Ethitec to review all aspects of our Quality Management System.
This internationally recognised standard confirms that we have the quality management processes and procedures in place to ensure the work we undertake on your behalf is performed to the highest standard and that our organisation is, top to bottom, committed to the delivery of high-quality products and services.
Supporting our aims and objectives, our QMS is based on seven quality management principles that define the way we operate to meet the requirements of our customers and stakeholders:
- Customer focus
- Leadership
- Engagement of people
- Process approach
- Improvement
- Evidence-based decision making
- Relationship management
Having held the standard for a number of years, we are now used to the demanding audits that not only confirm our continued commitment to meeting the standards of the regulating body, but also review, assess and make recommendations for improvements in the way that we work.
So, we are justly proud to announce that, once again, we’ve passed with flying colours!