May I just say that it has been a pleasure working with yourself and your team over the last 6 months. I am very proud of the way we have implemented ELMS2 here at Walsall, this has been achieved with us all working together to ensure this happened. I hope we have helped with your understanding of Telecare requirements on ELMS going forward. A special thank you to Mary who has gone above and beyond when my resident expert Andrew has not been available.

“Through ELMS2, we can promptly respond to changing service demands and maintain a high standard of care and service provision for our clients.”