Another large Community Equipment Service has gone-live with the ELMS2 system, further strengthening Ethitec’s position as the market-leading supplier of IT systems into this sector.  This time, Ethitec’s project team have been heading East, into Norfolk, to meet the specific needs of the Norse Community Equipment Service. 

Norse is a dynamic holding company, bringing together facilities management provider Norse, property consultancy NPS Property Consultants Ltd (NPS) and waste processing and management operator NEWS, creating a group-combined turnover in excess of £150 million pounds and providing employment for over 5,000 people.

The Norse Community Health and Social Care Division operates in two prime areas: Community Equipment Services and domiciliary healthcare, and it is the Community Equipment Services that is responsible for the provision of Community Equipment on behalf of Norfolk County Council Community Service. 

Working with the Council, the Norse Community Equipment Services manages the procurement and storage of equipment; delivery to service users’ homes and to hospitals; installation of equipment and minor adaptations; maintenance and testing of equipment; tailor-made equipment fabrication; collection and refurbishment of equipment for reuse; and support to Occupational Therapists and other Commissioners of the service. ELMS2 offers key functionality to manage all of these business functions (and more) and Norse recently made the successful transition from an ageing bespoke in-house system to ELMS2. 

For Ethitec, Mike Weatherall, ELMS2 Product Manager, commented “Norse are a fantastic addition to our customer base. Equipment service provision in Norfolk is a large scale operation that offers numerous geographical challenges to them, and we’re confident that ELMS2 will be a key factor in ensuring their continued success in the region, while offering the scope to expand and enhance the services which they offer”.