Testimonials

Dudley Metropolitan Borough Council

“Since the migration and ‘go live’ in October the staff at Ethitec have been consistently helpful, professional and patient. We are now only eight months in to using the new system and the staff already say that it is as though they have always used it. Due to the nature of the system I have been able to extend IT throughout the warehouse, workshop as well as the Technicians. It has had a dramatic effect on managing our servicing records and we can access both stock and client records with ease ( particularly useful when we recently had a recall on three hundred walking frames!).”

“The Management reports are accessible and I have no issue with finding the exact data I require to respond to many information requests I receive. I am more that happy to recommend this system and would welcome anyone wanting to see it in in use here at Dudley.”

Dudley Metropolitan Borough Council
Claire Howard, CES Manager

London Borough of Newham Equipment Service

“The decision to switch systems is never taken lightly. However, when we had cause to, experience had taught us that it was important to review the supplier and service as well as the system. Ethitec were open and honest, giving us every client name on their books to contact for a reference. This gave us confidence in them from the start and was proven in the quick and painless migration they delivered.”

London Borough of Newham Equipment Service
Mark Ellmann, ICES Manager

NHS Dumfries & Galloway

“The system has more than lived up to expectations, while the support we have received from Ethitec has been first class. We have experienced a rare thing – the smooth roll out of an IT system that delivers the functionality we were promised.”

NHS Dumfries & Galloway
Robert McCallay, ICES Manager

Southend on Sea Borough Council

“ELMS2 is an integral part of our service. It’s easy to use, stable, and accurate. Ethitec really understand our business, and continue to develop ELMS2 to meet our changing needs and requirements. Knowledgable and personable, they are always a delight to deal with”

Southend on Sea Borough Council
Phil Webster, Manager, Equipment & Adaptation Service

Perth & Kinross Council

“Once again a first class service!”

Perth & Kinross Council
Gordon Brankin, OT Admin & Chairman of the Scottish ELMS2 User Group

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